At Boatworld, we are committed to delivering your marine equipment quickly, safely, and efficiently. We offer a variety of shipping options to meet your needs, including standard and express delivery.
All orders are carefully packaged to ensure they arrive in perfect condition, even for the most delicate or bulky items. We ship to both domestic and international locations, with tracking provided for every shipment.
If you have any questions about delivery times, costs, or special shipping arrangements, our customer service team is here to assist you every step of the way. Please contact us here if you need any more information which our FAQ's don't cover below.
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Below are our our FAQ's for anything delivery related. Cant find what you need? Contact us.
Our Couriers
Working with the right couriers is very important to us. We pride ourselves on our fast deliveries and working with the right companies is all part of that process. We work closely with a wide range of couriers, shipping hundreds of parcels though their networks every year and we are confident in their ability to provide a reliable, secure and tracked range of services.
Feel free to contact us after you have placed your order if you would prefer us to use a specific company to ship your goods, we know sometimes you have preferences, and will do our best to help.
Order Tracking
Once your order has been dispatched you will receive an email confirming which courier has been used to deliver your goods with the consignment number and a tracking link so you can track your delivery.
We recommend that you provide a mobile number as this will aid the delivery processes and enable the courier to contact you if required. If you do add a mobile number you should receive a text message from 7am on the day of delivery with an estimated time slot and a link to live tracking information, if an email is provided then you will receive and email also with similar information.
If for some reason you don’t receive an email with your tracking please double check your junk email folder, if it still hasn’t arrived feel free to contact us and one of our team will be more than happy to get back to you, please make sure you quote your order number so we can help you as quickly as possible.
TPN Network (pallet) please contact us
How long will my order take?
We ship orders throughout the day and try where possible to get your order out on the day it is ordered. Our couriers come late in the day which gives you more time to order. Our cut off for delivery to leave that day is 2pm. If you’re cutting it fine, then please call us and we will do our best to help.
UK (Mainland)
Smaller Items (>2kg) – 2-3 working days (can be upgraded to express if required)
Larger Items (2kg+) – 1-2 working days (sent express as standard)
Pallets – Next working day
UK (Remote Area)
For remote areas we use a number of different couriers depending on where you are located so the below ties are estimated but will always send your item using the fastest service available.
Smaller Items (>2kg) – 3-5 working days
Larger Items (2kg+) – 2-3 working days
Pallets – Economy 2-3 working days
Europe
Throughout Europe, delivery times can vary depending on the country. Below are estimated times based on average delivery times. We suggest that if your item is urgent you look at express delivery methods.
Smaller Items (>2kg) – 7-14 working days (can be upgraded to express if required)
Larger Items (2kg+) – 3-7 working days (can be upgraded to express if required)
Pallets – Economy 2-3 working days
Rest of the World
Throughout the rest of the world delivery times can vary depending on the country. Below are estimated times based on average delivery times. We suggest that if your item is urgent you look at express delivery methods.
Smaller Items (>2kg) – 7-14 working days (can be upgraded to express if required)
Larger Items (2kg+) – 2-5 working days (express only)
Pallets – Unavailable
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
Do I need to sign for my delivery?
Smaller items within the UK which are shipped standard delivery will be sent using Royal Mail tracked but no signature required services. Large item and express items will be sent using DHL who will require a signature on delivery. After 7am on the day of delivery you will receive either an email or text, depending on the contact information provided, with information on your delivery. On this email, you are able to amend your delivery and give the courier instructions such as ‘leave in porch’ or amend your delivery day for one that is more convenient. If the courier is unable to deliver your parcel is will be taken back to the depot where it will then get attempted to be delivered the next working day. This happens 2 times and on the 3rd failed attempt it is then returned back to us. To then redelivery your item will then have to charge a surcharge to get the item sent back out to you.
All, international orders require a signature on delivery.
How much will my delivery cost?
Depending on the size of your item and then speed of which you need your delivery well determine which courier will be best to ship your item. Smaller items can be shipped using Royal Mail so we offer a 2-3 working day service on these items which starts at £3.10. For items which are larger (over 2kg) then the delivery cost starts at £7.95 and increases depending on the weight of your item.
International deliveries start at £10.00 for standard delivery and start at around £15.00 for express. All prices are based on weight so depending on the size of your item this will determine the price of your delivery.
At the checkout, you can use our rate checker to quote how much the cost of delivery is going to be for your goods
Do you offer Saturday delivery?
Depending on where you are in the country Fedex might be able to offer Saturday delivery to mainland UK. To check whether this is an available option for your area then please contact us.
Click & Collect
The majority of our products can be collected from our warehouses in Chesterfield, Derbyshire. Please select the click and collection option at checkout when ordering your items.
Do you offer same day delivery?
Unfortunately, at this moment in time we don’t offer a same day delivery service, but you can collect from our showroom in Chesterfield, Derbyshire. For information on where we are based check out our contact us which has our address and google maps.
More Questions?
You can contact us through our contact page! We will be happy to assist you.
I bought a number of items from Boatworld. Dave and the team were really helpful and extremely knowledgeable. Dave spent a long time explaining the workings of my new outboard, and other things without rushing. Excellent service, highly recommended. 5 stars.
This place is unreal the customer service was the best you’ve ever seen the 2 chaps that helped me Mike and Dave were the 2 helpful members of staff I’ve ever seen. I purchased a 360 Fisher pro the best boat for the money I’ve ever brought very well made and great quality.
Ordered some kit online recently and the wrong item was delivered. A quick email addressed the problem very quickly ( next day ). Things go wrong for everyone from time to time so the real test is how quickly they can be put right. Really good service – thanks, guys!
As a boat and watersports lover living in Crete Greece, I have, for many years dealt with Boatworld, and to date never been let down yet. SO!! a big thank you to Mike and his crew for my latest order which has been dispatched within hours of receiving such.